Before using our site, we invite you to carefully read the following document.
Only direct orders for locations within the Italian territory will be processed. For purchases destined for the towns of Livigno and Campione, please contact us by email at firstname.lastname@example.org before placing your order.
Orders for locations outside Italy will not be processed and you will be duly notified.
Delivery times are 6-7 working days from the time your order is placed. For some special areas and for the islands (Calabria, Sicily, Sardinia and smaller islands) delivery generally takes place within 7-8 working days.
For any complaints or questions, contact us at the email address: email@example.com.
Dorado s.r.l. undertakes to verify the correctness of all details, descriptions and prices of the products that appear on the site. However, as Dorado s.r.l. continuously updates the site, the information may not be accurate when the user places the order.
Dorado s.r.l. reserves the right to decline any order if there are certain indications that suggest that the sales are directed to channels other than those permitted by Dorado s.r.l ..
When the payment is confirmed, Dorado s.r.l. obtains an authorization from the company that manages the credit card to make a withdrawal of the amount specified on the order page. This is a standard process that happens with banks. If the credit card refuses the authorization or if it is found to be invalid, the order will no longer be processed. If the credit card is valid, the amount of the order will be processed on the account and an email will be sent to notify the order confirmation. If any of the goods that have been ordered from Dorado srl are for whatever reason not available, only the amount relating to the goods actually present in the warehouse will be charged and a new email will be sent to notify you of the new amount being charged. As soon as the order is shipped, we will send a new email to notify you of the shipment.
After sending the ordered products, a sales contract is considered signed between the user and Dorado s.r.l.
If you intend to return or exchange a product purchased through the site, you must contact firstname.lastname@example.org.
Dorado s.r.l. reserves the right to temporarily or permanently modify the site or part of it without the obligation of notification.
Dorado s.r.l. reserves the right to modify the conditions expressed on the site from time to time. It is the user's responsibility to regularly check if and how the conditions have been changed. If the user does not agree with the changes made to the site, he is free to stop using them.
For any dispute involving Dorado s.r.l. with regard to electronic commerce carried out through this site, the jurisdiction is identified in the Rome court.