The Body Shop is committed to ensuring accessibility for all its customers, including those with disabilities. We are committed to making our website and services inclusive, easy to use, and compliant with applicable accessibility standards.

This website uses various technologies to make it as accessible as possible at all times. We use an accessibility interface that allows people with specific disabilities to adjust the website's user interface and design it according to their individual needs.

Accessibility standards

Our website is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines are recognized worldwide as the gold standard for web accessibility and focus on creating content that is perceivable, operable, understandable, and robust.

• Perceivable - Information and user interface components must be presentable to users so they can perceive them.
• Usable - User interface components and navigation must be usable.
• Understandable - The information and operation of the user interface must be understandable.
• Robust - Content must be robust enough to be interpreted reliably by a wide range of user agents, including technologies that assist with disabilities.

We remain committed to constantly improving the accessibility of our website and services, believing that it is our collective moral obligation to enable seamless, accessible, and obstacle-free use, even for those with disabilities.

Feedback

We welcome your feedback on how to improve accessibility for all users. If you have any suggestions or encounter any obstacles while using our website, please contact us. We're here to help.

• Email: customercare@thebodyshop.it
  
  

Thank you for shopping at The Body Shop. We're committed to providing an inclusive experience for everyone!